Job Description

Job Description

Job Description

Position Summary:

This position is responsible for assisting, mainly with receiving operations. The Dock Associate is responsible for unloading donations. This position is also responsible for cleaning and sorting donated items, as well as following all procedures from pricing and stocking items. The Dock Associate may also be asked to help with register area tasks.

Position Responsibilities:

Receiving (80%):

• Unload ReStore donations from donor vehicles and ReStore trucks
• Provide donors with a positive experience, including timely, courteous service.
• Clean and sort donated items in the ReStore.
• Price all items appropriately using internal guidelines.
• Move items to the sales floor/stock shelves.
• Assist in keeping store & dock areas clean and organized.
• Daily straightening and store maintenance.
• Other duties as assigned.

Register Area (20%):

• Be knowledgeable of product prices, discounts, and policies to answer customer questions in person and over the phone.
• Issue receipts, hold tags, sold tags, and appliance warranties as needed
• Greet customers.
• Keep all areas clear and free of safety hazards.
• Other duties as assigned.

Qualifications:

• Minimum one year of work experience.
• Ability to stand and walk the majority of the work shift.
• Must be able to lift up to 50 pounds.
• Ability to stand, squat, bend, and climb in/out of box truck.
• Excellent communication and interpersonal skills.
• Possess excellent customer service and time management skills.

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