📍 Experience: 8-10 Years
We are seeking a Salesforce Product Analyst with strong expertise in Salesforce platform, Experience Cloud (Portal), and MuleSoft integrations .
This role will be responsible for driving requirements, managing cross-functional alignment, and owning end-to-end UAT execution , ensuring successful delivery across multiple Salesforce initiatives. The ideal candidate will act as a bridge between business stakeholders, product teams, and engineering , delivering scalable and high-quality solutions.
Lead requirement gathering sessions with business stakeholders
Analyze and translate business needs into clear functional requirements
Drive cross-functional alignment across business, product, and engineering teams
Create, groom, and prioritize user stories and backlog items
Prepare feature scope documentation and ensure stories are development-ready
Facilitate Agile ceremonies such as stand-ups, sprint planning, and backlog grooming
Work on Salesforce Experience Cloud (Portal) implementations
Support initiatives involving MuleSoft integrations and vendor technologies
Provide Salesforce operational support , including dashboards and system updates
Own complete UAT lifecycle , including:
Test case creation
Test execution coordination
Defect tracking and resolution
Retesting and release readiness
Ensure high-quality deliverables aligned with business expectations
Perform data validation and analysis to support migration activities
Ensure data accuracy and reduce delivery risks
Act as the primary point of contact for stakeholder queries
Coordinate with cross-functional teams to resolve issues and drive progress
Facilitate working sessions to close gaps and finalize requirements
8-10 years of experience in Salesforce Business Analysis / Product Analyst roles
Strong experience with:
Salesforce Platform (SFDC)
Salesforce Experience Cloud (Community/Portal)
MuleSoft integrations / system integrations
Hands-on experience in:
User story creation & backlog management
UAT planning and execution
Stakeholder management
Strong understanding of:
Salesforce configurations and data models
Agile methodologies
✔️ Salesforce Certified Administrator
✔️ Salesforce Certified Business Analyst
Salesforce (SFDC) - Functional & Admin-level knowledge
Experience Cloud (Portal)
MuleSoft / Integration understanding
Data analysis & validation
Agile tools (JIRA or similar)
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