Job Description

• Pega Case Management & Workflow Design
• Pega App Studio & Dev Studio
• Pega Integrations (REST/SOAP, Eventing)
• Data Pages, Decision Tables & Rules
• CI/CD with Pega Deployment Manager

• Design & build Pega workflows as a primary responsibility: model case types, stages/steps, flows/flow actions, assignments, SLAs, subcases, and cover/covered structures to deliver scalable, maintainable automation.
• Implement Pega application logic using data pages, data transforms, activities (when appropriate), decision tables/trees, when rules, and validations with strong adherence to Pega guardrails and reusable design patterns.
• Configure UX via App Studio (views, personas, channels) and refine in Dev Studio; leverage Constellation/DX API patterns where applicable for consistent, accessible user experiences.
• Integrate Pega with enterprise systems of record using REST/SOAP connectors, file/queue patterns, eventing (e.g., JMS/Kafka if applicable), and robotic automations via Pega Robot Manager where needed; define and maintain integration contracts and error handling strategies.
• Apply Directly Capture Objectives (DCO) to translate business processes into executable Pega designs, authoring specifications, test cases, and acceptance criteria that stay in sync with the application.
• Implement document centric automations (e.g., intake, classification, data extraction) by orchestrating OCR/AI services from Pega workflows and managing exception paths and humanintheloop steps.
• Enforce security using Pega roles, access groups, privileges, ABAC/RBAC, authentication and service package policies, partner with enterprise security for encryption and compliance requirements.
• Ensure quality with Pega Unit tests, scenario tests, service level mocks, and automated regression packs; collaborate with QA on end-to-end test data and environments.
• Optimize performance using tools such as PAL, Tracer, DB Trace, and PDC (Predictive Diagnostic Cloud); tune data pages, query strategies, caching, and guardrail scores to meet SLAs.
• Own CI/CD for Pega via Deployment Manager (or equivalent pipelines) including branch-based development, application packaging, product rulesets, and Azure backed environment promotion.
• Instrument observability: configure PDC subscriptions, log/alert routing, health dashboards, and KPIs that track case throughput, backlog, SLA adherence, and automation success rates.
• Conduct impact assessments for platform upgrades (Pega version/hotfixes), ruleset refactoring, data model changes, and integration updates, plan remediation for deprecated features and guardrail exceptions.
• This list is not all-inclusive; you may be asked to perform other Pega delivery duties aligned to Intelligent Automation objectives.

Job Tags

Similar Jobs